Update 2/2/2023 - Wanted to give one final review. I updated my rating from one to three stars, but would still be hesitant to recommend based on communication and delays.Work was supposed to start Mon. 10/24 but was delayed to Wed. 10/26 due to vehicle issues of the crew and then weather. The crew worked from Wed until Sun 10/30. They finished in the dark around 7pm. When they left, they asked if they could leave their ladders and scaffolding and some other tools in the back yard for two days as well as their dump trailer on the road. They said they would be back Wed. to pick up things and check to see if anything was missed. The next day/Mon morning, the project manager from RidgeTop had planned to come walk the project. He did arrive Mon morning and many things were done incorrectly or unfinished. A ton of caulking wasn't done and with rain coming Fri, I was glad the crew was coming back Wed so it could be finished. Come Wed, crew never came. Then didn't come Thurs. It took TWO weeks for them to come back and fix some of the siding that was done incorrectly, the fascia, and caulk. My husband and his friend were out there at night trying to caulk windows and doors themselves so things wouldn't get ruined. Overall the quality is good, but the communication and delays were not good at all. Also, most of the window screens were damaged during tear off, but RidgeTop came and replaced the screens within a week of the job being completed.Update 10/19 4pm - Received a call from the production manager. Due to snow/wind the team is delayed and will begin next Mon, 10/24. He apologized for the lack of communication and gave me his cell to call/text if needed. I'm happy to update my review to a positive one after the job is completed next week if it goes as now rescheduled and is done with quality work.We signed a contract on 4/9/2022 to have siding on our house, garage, and some soffit/fascia replaced. The original plan was to have it installed in July. Due to the color we picked and supply chain issues, the materials were delayed and expected to arrive in August. We found this out weeks after signing. Although not ideal, we understood it was out of their control. It was agreed that we would be able to start install around 2 weeks after materials arrived, so we planned on Aug or early Sept at latest. A team member called and asked how often I wanted updates on the materials and I said every other week was fine and just to text. After one update I received no other updates. I then had to text every few weeks for an update. When I texted Sept. 20th, I was told that it looks like our materials are in and they would talk to the siding manager and check schedule date. After a week of hearing from no one, I called the office and they said someone would call today/tomorrow to schedule. A week later nothing, called again. And the next week again nothing, so called again. I went back to our original sales person and explained my frustration and lack of communication and he was able to get us scheduled two weeks out. Perfect. The date before install is supposed to start, 10/17, I've heard from no one. I text our sales rep and he says materials will be dropped off today and they will start tomorrow morning, 10/18. Sure enough, an hour later materials get dropped in our yard. 10/18 comes and no one shows up or calls. At 4pm I message our sales rep and he says he will reach out to scheduling and get back to me. 10/19 (today) I wait until around 10 and call the main office explaining everything and she says she will get someone to call me back. I text the sales rep at 12:30 asking for an update. It is now after 3pm and I've heard from no one. Besides the one call and text in May, I have heard from NOONE at the company without me reaching out. I had to beg to find out when my materials arrived and then go weeks of desperately trying to get anyone to get back to me just to get on the schedule. This is the worst customer service. This is a HUGE investment and I can't get anyone to take FIVE minutes to return my phone call.