Office Support Specialist

Location: Office in 4001 Nakoosa Trail Suite 200, Madison, WI

Compensation: Up to $22/hr within the first 90 days! Performance reviews/hourly raises over tenure!

Hours/Shifts: Monday - Friday (40 hours a week)

Schedule: 10:00am - 6:00pm

Job Type: Full-Time, W2

WHY WORK FOR US:

• Full benefits including medical and dental (company pays partial) after 60 days
• 401k + match
• PTO/Vacation time
• Great family culture we'd love to share more about!

ABOUT RIDGE TOP EXTERIORS:

Family-owned Ridge Top Exteriors has been serving customers since 2002 in roofing, gutters, siding, windows, and door installation and repair. With 25,000+ satisfied clients, 1,500+ 5-Star Google Reviews, and dozens of awards from Angie's List Super Service Award and an A+ rating with the BBB, you can trust you are joining a well-established and honest company.

What brought our team together is the shared belief that when you treat people right, listen to them, and produce high-quality work, business success will inevitably follow. As our rapid expansion continues, these core values remain at the heart of our mission. We're seeking an exceptionally bright and detail-oriented individual to help propel our family business to the next level. We are seeking a versatile team member to provide comprehensive administrative and operational support across various functions. This is where your journey with us begins!

OFFICE SUPPORT SPECIALIST RESPONSIBILITIES:

• Preparing Reports
• Handling Invoices & Receipts
• Work within computer programs like Microsoft Outlook, Excel, and Word as needed for tracking progress and keeping information organized
• Managing email correspondence
• Answering and directing phone calls, scheduling appointments
• Works with a small team and independently when needed
• Participates in team meetings and other team responsibilities

OFFICE SUPPORT SPECIALIST REQUIREMENTS:

• 2+ years experience with computers/strong computer literacy (Microsoft Word, Excel, video calls, Email, Google Sheets, etc.)
• Strong customer service skills and professional mannerisms over the phone
• Strong attention to detail
• Strong ability to multitask, while continuing to deliver on accountabilities
• Reputable resume references
• Ability to pass both a drug test and a background check
• Knowledge in roofing, siding, windows and doors is preferred but not required
• Experience with a CRM is a plus but not required (like AccuLynx or similar)
• A can-do attitude and drive. See the glass as half-full!

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